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Diploma In Airline Operations Studies (Day)
 Course Code : 06099

The aim of this course is to provide round development for those who would like to pursue their career in the Aviation Industry, especially Airlines. It provides travel knowledge specialized in airline operations and practical perspectives i.e., itinerary planning, landside and airside operations, in-flight service procedures, airport check-in and group arrangements, airline ticketing & reservation procedures, etc. It also focuses on personal development and soft skills training, for the purpose to be well prepared as a professional industry personnel.

　
　　Seminars given by in-service personnel of Travel or Aviation Industry
　　Advanced Airline Ticketing Certificate recognized by IATA Executive Council
　　May visit airline(s) or related organization(s)
　　Placement may be arranged to travel related organization and over 100
　　　organizations participated in the programme
　　Recommend outstanding students to apply of scholarship
　　TWO Diplomas will be awarded by studying the specified modules of
　 　“Diploma in Travel & Tourism Operations Studies”at the same time.
　　Gradates can further study “Higher Diploma in Diploma in Travel & Tourism Management”
　　　of HKTT or work in the tourism and aviation industry.
　

Module 1 Airline Operations
  　Airport Facilities
  　History of the Deregulated Airline Industry and Aviation Regulations
  　Traffic & Terminal Service
  　Landside and Airside Operations
  　Air Cargo Business
  　E-commerce for the Airline Industry and Airport
　
Module 2 Customer Service for the Aviation Industry
  　Excellent Customer Service Practice
  　Professional Grooming Standard for the Aviation Industry
  　Airport Passenger Service
  　Airline Flight Attendant Skills
  　Presentation Skills
　
Module 3 Airline Reservation System
  　Abacus
  　Galileo
  　Automated Ticketing
  　Typing Skills
　
Module 4
Airline Ticketing
　World Airline Geography
　Ticketing Concept
　Fare Calculation
　
Module 5 General Travel Knowledge
  　Travel Organizations & Operations
  　Practical Travel and Aviation Knowledge
  　Airline Package
  　Tourism Marketing
　 　
Module 6 Trends in Aviation Industry
  　Applications of Information Technology
  　Seminars
　
Module 7 English for the Aviation Industry
　
Module 8 Mandarin for the Aviation Industry
　
Industrial Placement
　

Medium 　The course is conducted in Cantonese supplemented by English.
　Notes are supplied in English.
Teaching Methods 　Class training, case studies, discussions, seminars, e-learning, site visits
Admission Requirements 　1. Form Five Standard or
　2. Successfully completed the
　 “Foundation Certificate in Travel & Tourism Studies” in HKTT or
　3. Acceptance is subject to the discretion of HKTT
Duration 　1 Year
Course Subsidy 　1. MTR Student Travel Scheme
　2. Continuing Education Fund
　　Eligible applicants will be reimbursed 80% of their fees, subject to a
　　maximum sum of HK$10,000.
　　Applicants please ensures that you have submitted the application
　　to the Office of the Continuing Education Fund before the
　　commencement of the module.
Award of Diploma 　In order to complete the course and receive diploma, students must
　attend at least 80% of each subject and pass the assessments.
Remarks 　Regarding the Refund Policy of the reimbursable course of Continuing
　Education Fund, please click here.

Information for application Employment Service Branch Timetable

Registration No. : ED5 / 517995 / 96 & ED5/518000/96