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Diploma in Travel & Tourism Management
 Course Code : 26L01094-0

The travel industry is highly competitive. As retail travel agencies increase in number, the industry will become even more competitive in future. That is why managers need to be armed with as much knowledge of tourism sector as possible to ensure their agencies are efficient, profitable and continue to excel.

Travel Agent Operations Management
　 HKSAR Government Rules & Regulations
　 Administration
　 Itinerary Planning
　 Managing the Marketing Mix
　 Financial Analysis
Convention, Theme Park & Club Management
　 Convention
　 Theme Park
　 Club Management
Customer Service from Management Perspective
　 Total Quality Management (TQM)
　 Quality of service and tourist Satisfaction
　 Benefits
Managerial Competencies Development
　 Problem Solving
　 Team Building & Positive Attitude
　 Interpersonal & Communication Skills
　 Presentation & Public Speaking Skills

Medium 　The course is conducted in Cantonese supplemented by English.
　Notes are supplied in English.
Admission Requirements 　1.　Form 5 standard
　2.　Acceptance is subject to the discretion of HKTT
Duration 　30 lessons (Total 90 hours)
Course Fee 　$7,500 (by 2 installments)
Course Subsidy 　Continuing Education Fund
　Eligible applicants will be reimbursed 80% of their fees, subject to a
　maximum sum of HK$10,000.
　Applicant please ensure that you submit the application to the Office of
　the Continuing Education Fund before the commencement of the course.
Award of Diploma 　In order to complete the course and receive diploma, students must
　 attend at least 80% of the course and pass the assessments.
Remarks 　Regarding the Refund Policy of the reimbursable course of Continuing
　Education Fund, please click here.

Information for application Employment Service Branch Timetable

Registration No. : ED5 / 517995 / 96 & ED5/518000/96