Diploma In Travel & Tourism Operations Studies (Day)
Course Code : 26L01333-8
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| The aim of this course is to provide round development for those who would like to pursue their career in Travel and Tourism Industry. It provides travel knowledge specialized in operations and practical perspectives i.e., travel consulting, tour planning, tour guiding, tour escorting, ticketing & reservation procedure, inbound operations, etc. It also develops interpersonal skills in terms of customer service, effective communication and presentation skills, for the purpose to raise the service standard and train for the professionalism in order to stimulate the development of Hong Kong travel industry.
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 Market lead course content which helps students to match with the industry requirements,
includes enhanced soft skills training to advance career development.
Students may enroll public examinations organized by Travel Industry Council of
Hong Kong to obtain the “Tourist Guide Pass” or “Tour Escort Pass”.
Tour guide or tour escort practice and visit organization(s) in travel industry.
Placement may be arranged to travel related organization and over 100 organizations
participated in the programme.
Recommend outstanding students to apply of scholarship
TWO Diplomas will be awarded by studying the specified modules of
“Diploma in Airline Operations Studies” at the same time.
Graduates can apply for Associate Membership of The Hong Kong Association of
Registered Tour Co-ordinators (HARTCO).
Gradates can further study “Higher Diploma in Travel & Tourism Management”
of HKTT or work in the travel industry. |
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Part One
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General Travel Knowledge
Travel
Organizations and the Business Ethics of the Tourism
Industry
Practical
Travel Knowledge
Tourism
Accounting
Hotel Operations |
Part Two
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Tour Guiding Skills
Knowledge
of China and HKSAR
Professional
Tour Guiding Skills |
Part Three
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Tour Escorting Skills
Professional
Escorting Skills
Crisis
Management |
Part Four
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Basic Airline Ticketing
World
Airline Geography
Ticketing
Concept
Basic
Fare Calculation |
Part Five
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Customer Service Standards for the Air Industries
Airport
Facilities
Departure, transit & arrival arrangement
Airline
Services & Types of Air Ticket
Travel
documents & visas |
Part Six
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Information System and Applications of Computer Software
Typing & Chang jie
Chinese Input Method
MS
Word, Excel & PowerPoint
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Part Seven
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Global Distribution System - Abacus & Galileo
Computer
Reservation
Display
miscellaneous
information
Auto-ticketing |
Part Eight
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Tourism New Trends |
Part Nine
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English for Travel & Tourism |
Part Ten
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Mandarin for Travel & Tourism |
Part Eleven
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Effective Communication Skills |
Part Twelve
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Excellent Customer Service |
Part Thirteen
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Tourism Marketing |
Part Fourteen
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Industrial Placement |
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| Admission
Requirements |
1. Form Five Standard or
2. Successfully completed the
“Foundation Certificate in Travel & Tourism Studies” in HKTT or
3. Acceptance is subject to the discretion of HKTT |
| Medium |
The course is conducted in Cantonese
supplemented by English. |
| Duration |
One Year |
| Course Subsidy |
1. MTR Student Travel Scheme
2. Continuing Education Fund
Eligible applicants will be reimbursed 80% of their fees,
subject to a maximum sum of HK$10,000.
Applicant please ensure that you submit the application to the Office of
the Continuing Education Fund before the commencement of the course. |
| Award
of Diploma |
In order to complete the course and receive diploma, students must attend
at least 80% of each subject and pass the assessments. |
| Remarks |
Regarding the Refund Policy of the reimbursable course of Continuing
Education Fund, please click here. |
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