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Ticket Re-Issuance Trouble Shooting Workshop
 Course Code : 11124

This workshop aims at providing trouble shooting techniques for handling ticket re-issuance.

1. Light lunch is included
2. Sharing by experienced ticketing expert in the travel industry

Revalidation and Rerouting
　 Terms and Definition
Voluntary Rerouting
　 Preliminary Checks
　 General Guidelines
Voluntary Rerouting of Total Unused Tickets
　 General Procedure
Voluntary Rerouting of Partially Used Tickets
　 General
　 Domestic Coupons
　 Applicable Fares
Change of Routing by Travel Agents
New Local Currency Fares versus Old Local Currency Fares
Recalculation Procedures After Transportation Has Commenced
　 Recalculation Guidelines
　 Same Trip Type
　 One Way converted to a Return trip
　 Return trip converted to One Way
　 United State exception
Comparison of Old and New Local Currency Fares
　 No change in fare
　 With additional collection
　 Where a refundable balance is due

Medium 　The course is conducted in Cantonese. Notes are supplied in English.
Admission Requirement 　1. Travel agent personnel
　2. Acceptance is subject to the discretion of HKTT
Duration 　1000 - 1700
Tuition Fee 　HK$500
„|Special offer to the HATA Members:
„|- first applicant: HK$400
„|- second and subsequent applicants: HK$500
„|- Group enrollment for 5 applications or above at the same time: @$400
Remarks 　Any promotional offer is not applicable to this course.

Information for application Employment Service Branch Timetable

Registration No. : 517992