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Ticket Re-Issuance Trouble Shooting Workshop
Course Code : 11124

This workshop aims at providing trouble shooting techniques for handling ticket re-issuance.

1. Light lunch is included
2. Sharing by experienced ticketing expert in the travel industry

Revalidation and Rerouting
  Terms and Definition
Voluntary Rerouting
  Preliminary Checks
  General Guidelines
Voluntary Rerouting of Total Unused Tickets
  General Procedure
Voluntary Rerouting of Partially Used Tickets
  General
  Domestic Coupons
  Applicable Fares
Change of Routing by Travel Agents
New Local Currency Fares versus Old Local Currency Fares
Recalculation Procedures After Transportation Has Commenced
  Recalculation Guidelines
  Same Trip Type
  One Way converted to a Return trip
  Return trip converted to One Way
  United State exception
Comparison of Old and New Local Currency Fares
  No change in fare
  With additional collection
  Where a refundable balance is due

Medium  The course is conducted in Cantonese. Notes are supplied in English.
Admission Requirement  1. Travel agent personnel
 2. Acceptance is subject to the discretion of HKTT
Duration  1000 - 1700
Tuition Fee  HK$500
„|Special offer to the HATA Members:
„|- first applicant: HK$400
„|- second and subsequent applicants: HK$500
„|- Group enrollment for 5 applications or above at the same time: @$400
Remarks  Any promotional offer is not applicable to this course.

Information for application Employment Service Branch Timetable


Registration No. : 517992