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Certificate Course In Airline Operation
 Course Code : 26C03944-A

The objective is to train students to acquire knowledge and demonstrate basic competence in aviation regulations, airline formation, air traffic control procedures, ramp service, baggage handling and security measures. Evolutionary trends, such as the Customer Relationship Management and E-commerce will also be addressed to enhance the students' understanding the airline operation from a competitive perspective.

The history of the deregulated airline industry
Aviation regulations
Organization and management of airlines
Customer service for the aviation industry
　 　Traffic service- Flight control & Dispatch
　 　Traffic service- Station control
　 　Traffic service- Ramp control
　 　Landside operation
　 　Airside operation
　 　Terminal service- Lounge
　 　Terminal service- Baggage
　 　Terminal service- Ticketing
Introduction to airfares and ticketing
The air cargo business
Airline revenue control
Customer relationship management
E-commerce for the airline industry and airport
Security in the aviation industry

Medium 　The course is conducted in Cantonese supplemented by English.
　Notes are supplied in English.
Admission Requirements 　1.　Form 5 standard
　2.　Acceptance is subject to the discretion of HKTT
Duration 　16 lessons (Total 48 hours)
Tuition Fee 　$3,200 (by installments)
Course Subsidy 　Continuing Education Fund
　This course has been included in the list of reimbursable courses for
　Continuing Education Fund purposes. Eligible applicants will be
　reimbursed 80% of their fees, subject to a maximum sum of
　HK$10,000 (whichever is the less), on successful completion of a
　reimbursable course.
　Interested applicants should submit the completed and certified
　application form to the Office of the Continuing Education Fund
　before the commencement date of the reimbursable course.
　Regarding the Refund Policy of the reimbursable course of Continuing
　Education Fund, please click here.
Award of Certificate 　In order to complete the course and receive certification, students must
　attend at least 80% of the course and pass the assessments.
Remarks ¡@Any promotional offer is not applicable to this course.

Information for application Employment Service Branch Timetable

Registration No. : 517992