Airport Passenger Service Officer Training Course
Course Code : 98034
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| This course is specifically designed to provide the skills and training necessary to prepare students for customer service positions . It places an emphasis on aviation knowledge and ground handling skills needed to prepare the student for ground service positions.
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Airport Facilities
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Familiarization of the Facilities provided in the CLK International Airport |
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Air Ticket
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Form of payment |
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Miscellaneous charges order (MCO) |
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Airline Service
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Baggage |
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Security Checks |
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Aircraft Seating & Advance Seat Reservation |
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Special Requests |
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Special Passengers |
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Change in Class of Travel |
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Delayed Flight Handling |
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The Denied Boarding Compensation |
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Lounge Service |
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Travel Documents and Visas
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Telex Handling
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Medium
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The course is conducted in Cantonese supplemented by English.
Notes are supplied in English.
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Admission Requirement |
1. Form 5 standard
2. Acceptance is subject to the discretion of HKTT
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Duration
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7 lessons (Total 17.5 hours)
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Tuition Fee
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HK$1,480
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Award of Certificate
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In order to complete the course and receive certification, students must
attend at least 80% of the course and pass the assessments.
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