Airport Passenger Service Officer Training Course
Course Code : 98034
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| This course is specifically designed to provide the skills and training necessary to prepare students for customer service positions in the airline industry. This program places an emphasis on aviation knowledge and ground handling skills needed to prepare the student for public contact positions.
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Airport Facilities
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Familiarization of the Facilities provided in the CLK International Airport |
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Air Ticket
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Form of payment |
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Miscellaneous charges order (MCO) |
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Airline Service
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Baggage |
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Security Checks |
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Aircraft Seating & Advance Seat Reservation |
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Special Requests |
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Special Passengers |
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Change in Class of Travel |
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Delayed Flight Handling |
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The Denied Boarding Compensation |
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Lounge Service |
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Travel Documents and Visas
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Telex Handling
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Medium
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The course is conducted in Cantonese supplemented by English.
Notes are supplied in English.
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Admission Requirement |
1. Form 5 standard
2. Acceptance is subject to the discretion of HKTT
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Duration
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7 lessons (Total 17.5 hours)
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Tuition Fee
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HK$1,480
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Award of Certificate
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In order to complete the course and receive certification, students must
attend at least 80% of the course and pass the assessments.
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